Winterfar Success Story: Automatic Check-in with Gotocheck

Winterfar, a global leader in the holiday rental industry, manages thousands of properties across Europe through a portfolio of 20+ holiday rental brands. When regulatory compliance demands increased, they needed a scalable solution that would adapt to each country's legislation — without increasing their operational team.

The Challenge: Legal Compliance for 20 Brands in Europe

Managing multiple brands across different European territories involves a complex web of legal obligations. In Spain alone, the challenge was twofold:

National system SES.Hospedajes: All traveller data submitted to the Ministry of the Interior before 24:00 on check-in day.
Regional forces: In Catalonia, additional submission to Mossos d'Esquadra; in the Basque Country, to Ertzaintza.
Volume: Thousands of bookings per month across dozens of properties and multiple brands.
Heterogeneity: Each brand with different processes, management systems and standards.

"We were looking for a technology solution that would allow us to comply with the legal obligations of each country without having to multiply our operations team. The complexity of Spanish regulations, with both the SES.Hospedajes national system and the regional ones, was particularly challenging." — Francisco Aranda, Head of Home Owner Service, Winterfar

The Solution: Technology for Efficiency and Compliance

Winterfar selected Gotocheck as its partner for automated legal compliance in Spain. The implementation covered three main areas:

Automated submisions to SES.Hospedajes: Real-time integration with the Ministry of the Interior system.
Advanced identity verification: OCR reading of identity documents, automatic validation of fields and secure encrypted storage of guest data.
Online digital check-in: No app required, works from any device, with digital signature and automatic report generation.

Key benefits thanks to Gotocheck:

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European legal compliance — Automated submission to SES.Hospedajes, with specific flows for Catalonia (Mossos) and the Basque Country (Ertzaintza).
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Identity verification — OCR reading, validation of 30+ data fields and secure storage in compliance with GDPR.
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Online and efficient check-in — The guest completes the entire process from their mobile, without apps, in under 2 minutes.

"The adoption of Gotocheck.pro has not only simplified our processes but has given us the peace of mind of knowing that all our properties across Spain are always up to date with legal obligations. What used to be hours of administrative work is now done automatically." — Francisco Aranda, Head of Home Owner Service, Winterfar

A Global Reference in the Holiday Rental Sector

Winterfar's experience with Gotocheck has shown that it is possible to scale legal compliance without scaling the team. The key elements that made the difference:

Official API: Direct connection with SES.Hospedajes via web service, without manual intermediaries.
Multi-property management: A single panel for all properties and brands.
Automated retry systems: If a submission fails, Gotocheck retries automatically.
Full audit trail: All submissions, confirmations and errors logged for inspection.

Conclusion: Automation of Booking Reports

For a company like Winterfar — which manages thousands of reservations per month across multiple brands and countries — manual compliance management was a bottleneck. Gotocheck provided the infrastructure to:

✅ Comply with SES.Hospedajes in 100% of bookings
✅ Manage Mossos d'Esquadra and Ertzaintza submissions in parallel
✅ Reduce the administrative team dedicated to check-in
✅ Maintain a complete audit trail for future inspections

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Winterfar: Automation of Booking Reports and Legal Compliance